Privacy policy
Privacy Policy – LuminaOrb
This Privacy Policy describes how LuminaOrb (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.
Collecting Personal Information
When you visit our site, we automatically collect certain information about your device and interaction with the website.
We may collect the following information:
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Contact information (name, email address, shipping address, phone number)
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Order information (billing address, order details, payment confirmation)
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Device information (IP address, browser type, time zone, cookies)
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Customer service communications
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Communicate order updates
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Detect and prevent fraud
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Improve our website and services
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Comply with legal obligations
Sharing Personal Information
We may share your information with trusted third parties necessary to operate our store, including:
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Payment processors
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Shipping carriers and fulfillment partners
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Website analytics providers
These partners only receive the information necessary to perform their services.
Cookies
Our website uses cookies to improve browsing experience, analyze site traffic, and understand user behavior.
You may disable cookies through your browser settings.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Security
We take reasonable measures to protect your personal information, though no internet transmission is completely secure.
Changes
We may update this Privacy Policy at any time. Updates will be posted on this page.
Contact
For privacy-related inquiries, contact: